Shipping

 

U.S. Shipping

 

We offer domestic FedEx ground shipping for a flat rate of $8.50 on all orders. Please visit FedEx.com for domestic ground shipping details and arrival times. Unless otherwise noted, ground orders ship within 2-3 business days of order placement date. FedEx Express orders placed after 12:00pm will ship the next business day.

Due to insurance purposes, any FedEx Ground orders valued over $500 or FedEx Express orders will require an indirect signature. If the signature is waived by the customer, Emerson Fry is not responsible for replacing lost/damaged items.

Express Domestic Shipping Options

 

FedEx Express Saver - Three days
2 Day - Two days

 

FedEx Standard Overnight - Next business day, by 3:00 PM

 

FedEx Priority Overnight - Next business day, by 10:30 AM

 

International Shipping

 

We offer Flat Rate International Economy Shipping on all orders. Please visit FedEx.com for International shipping details and arrival times. Unless otherwise noted, orders ship within 2-3 business days of order placement date.  FedEx Express orders placed after 12:00pm will ship the next business day. If you have any questions regarding shipping times, Emerson Fry is open Monday – Friday from 9am to 5pm.

*Any international orders containing backordered stock will not ship until all items on sales order are available.

Any and all customs fees (customs fees, duties, taxes, brokerage fees, etc.) are entirely the responsibility of the customer. Unfortunately, Emerson Fry has no control over these fees. If you are not familiar with the customs fees in your country, please check with your local customs office for information. Because we are a retail store, we are not able to mark orders as “gifts” for customers in order to avoid paying these fees. We will not misrepresent product or values on customs forms. Emerson Fry does not issue refunds for customs fees, shipping, or the cost of your order if you refuse to pay the customs fees. 

 

International Shipping Options (Excludes Duties & Taxes)

 

Flat rate International Economy (two to five business days) - $35

 

International Priority (one to three business days) – varied rates

 

Canada Shipping Options (Excludes Duties & Taxes)

 

Flat rate International Economy (two to five business days) - $20

 

International Priority (one to three business days) – varied rates